Q: Are the skincare prices already the wholesale prices?

Yes, all prices are already the wholesale prices. Suggested retail prices are shown in the product listing description.

Q: Are your brands authentic?

Yes, all our skincare brands are from the suppliers. 

Q: Are your products expired?

No, But some might be 1-2 months away from expiry. Make sure you are ok with this before purchasing as no refunds will be given for this. 

Q: Why are your skincare prices so great?

Because we get manufacturer pricing from discounted wholesalers and some items may be close to expiry. Items will have a minimum one month expiry & up to 3 years!

Q: What colour are Eyelashi Lashes?

Eyelashi Lashes only come in Black.

Q: Are the false lashes Re-usable & Stackable?

Yes, all the lashes are re-useable & stackable.

Q: What happens if the lashes get wet?

The hand-tied synthetic lashes will be damaged and lose their shape if they're immersed in water or other liquids.
The mink lashes can be air dried and re-curled for re-use.

Q: How long does it take to apply false lashes?

On average it takes about 5 minutes to apply.

Q: Can I apply mascara to the false lashes?

Yes Mascara: on hand-tied lashes only
No Mascara: on mink lashes

Q: Can I curl my False lashes?

Yes, the lashes can be gently curled.

Q: How do you clean false eyelashes?

False eyelashes can be cleaned with a q-tip and rubbing alcohol. Gently roll q-tip from bottom to top. Once they are air dried, put them back in its original box to avoid dust. Cleaning the lashes isn't a must, but to prolong usage, its recommended.

Q: Do the lashes come with glue?

No, but any drug store eyelash glue will do. We recommend the latex free glues for sensitive skin.

Q: Can I return my products that I bought from Eyelashi online to a retail Location?

Retail locations will not accept Eyelashi Online purchases. Returns on products purchased in store will vary, depending on the regulations of each different retailer.

Q: Can I return items purchased online?

You can return items purchased online with a Return Authorization Number (RA #). We will not be responsible for original shipping costs, return-shipping costs, exchange shipping costs, or customs.

If you have further questions, Eyelashi would be more than happy to assist you.
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